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At Master Engineers, we strive to ensure that your orders are delivered to you in a timely and efficient manner. Here's what you need to know about our shipping and delivery process:
Shipping Partners:
We have partnered with Blue dart, a trusted and reliable logistics provider, to handle the shipping and delivery of our products.
Shipping Zones:
We offer shipping services to both domestic and international locations. Our products can be delivered to various destinations worldwide.
Processing Time:
Once your order is placed, please allow 1-3 business days for processing. During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Time:
Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided to you during the checkout process.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. You will be able to view the shipping charges before completing your purchase.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Delivery Attempt:
Our shipping partners will make multiple attempts to deliver your order to the provided shipping address. If no one is available to receive the package, a delivery notification will be left, and further instructions will be provided for redelivery or pickup.
Customs and Duties (International Orders):
For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Delivery Concerns:
If you encounter any issues with your delivery or have any questions regarding your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is hassle-free.
Thank you for choosing Master Engineers. We appreciate your support and hope you enjoy your handmade products!